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May 06 2013


Rare errors #1: "Root element is missing"

Our license files are sent out as XML text files. Under very rare circumstances, you may get the following error message when attempting to apply your license file: System.Xml.XmlException: Root element is missing. Here's how to work around this uncommon issue.

April 06 2011


SharePoint "Unknown Error": How to Show All the Details

Every couple of months, we receive a support request that goes something like this: "when I attempt to do X, SharePoint says Unknown Error". Of course there is no way we can fix an "unknown error". Yet these errors are not unknown, by default SharePoint simply does not show their inner details — presumably the user experience designers at Microsoft presumed that a real error message is too scary for SharePoint end users, but an "unknown error" is somehow so much more reassuring... or maybe there really are too many 3rd-party developers who as a matter of habit always include sensitive passwords in their error messages.

Anyway, if you do encounter an Unknown Error (this has become spectacularly rare fortunately as our software has grown ever more stable over the last 2 years), then we need you to turn on Detailed Error Messages in your SharePoint environment. This is easy to do and absolutely non-dangerous, plus typically you will be reporting your issue from your QA, test or dev server rather than production. Here is what we need you to do.

March 19 2011


Hi, Ryan Wheeler, developer of "Pentalogic FilterPoint"!

First off, congrats to getting a Filter Web Part developed and to market. As we know too well, this takes skills of all kinds, countless man-months once the first version is scrutinized by real world enterprise users with the most complex and fickle requirements, much debugging and hair-pulling...

April 23 2010


Sprechen Sie Deutsch? We certainly do! (French, too.)

We're all about simplification and making things easier, particularly all things SharePoint. Now we made it even easier for all German speaker — ja, auch Sie! — to explore our software: we just launched our first non-English site at

April 19 2010


January 29 2010


It's all Give-and-Take: introducing our free Lite editions

Effective today, we're changing our licensing model from Commercial-only to a Free-and-Commercial hybrid, and I'm very happy and excited to announce this.

We streamlined our previous three commercial editions (Standard, Professional and Enterprise) into two (Basic and Ultimate) and added a freeware edition called Lite. Starting today, each of our current and future SharePoint add-ons, Web Parts, tools and solutions will always be also offered in an unlimited freeware Lite edition, no strings attached...

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